Your 24/7 AI
HVAC Receptionist
Alex answers every call and text — day or night, no hold times. Captures job details, assesses urgency, and logs it to your dashboard automatically.
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Never miss a call — responds in seconds, even at 2am
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Captures everything — name, address, issue, and preferred time
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Flags emergencies — no heat in winter, possible gas leaks, carbon monoxide
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SMS confirmations — customer gets a text the moment the job is booked
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Dashboard ready — all jobs appear in your ops dashboard instantly
Connect Real SMS (Twilio)
Point your Twilio number's webhook to:
POST https://fieldagent-2.polsia.app/api/receptionist/sms
Alex will handle inbound texts and reply automatically via TwiML.